For Sellers
23 articles
- Your campaign payment page: agreeing, reviewing and approving the proposal
- "Your secure link has expired": get a new link
- Is this payment request genuine?
- Choosing how to pay: card, bank transfer or Pay Later
- Pay by bank transfer, step by step
- "Waiting for your bank transfer"
- Pay Later with Campaign Flow: what happens and when
- Pay by card
- "The proposal has been revised": reviewing an updated proposal
- Approving extra items, supplier swaps and additional funding
- "Outstanding balance": paying a shortfall before changes unlock
- What happens to my money if an item is cancelled, costs less, or the property doesn't sell
- Receipts, tax invoices and GST
- Payment received: what happens now
- Wrong email, co-owners and changing your details
- Card declined or checkout problems
- How VPA Connect works: from seller payment to supplier payout
- Campaign and item statuses explained
- Emails you'll receive and who sends them
- Getting help: who to contact and what to include
- Refund credit explained
- Fees and limits
- The help button: find a guide or send feedback