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VPA Connect

Pay by bank transfer, step by step

Updated 2 min read

You can pay any amount by bank transfer from your own bank account. Your payment page gives you account details and a payment reference to use. The money goes to Stripe, the payments company that holds your marketing money until each supplier is paid.

Part 1: Get the account details

  1. On your payment options, select Pay Now by EFT (see Choosing how to pay). The page says Setting up your bank transfer for a moment.
  2. Wait for Account details ready. The page shows the details under Transfer the funds to that account.

Part 2: Make the transfer in your banking app

The Make your transfer screen. Marker 1 is on the account name, STRIPE PAYMENTS AUSTRALIA PTY LTD, marker 2 on the BSB, marker 3 on the account number, marker 4 on the payment reference, and marker 5 on Change payment method. Each detail, including the amount to send, has a Copy button.
Open full size: The Make your transfer screen. Marker 1 is on the account name, STRIPE PAYMENTS AUSTRALIA PTY LTD, marker 2 on the BSB, marker 3 on the account number, marker 4 on the payment reference, and marker 5 on Change payment method. Each detail, including the amount to send, has a Copy button. (opens in a new tab)
  1. In your banking app, add a new payee with the Account name (marker 1), STRIPE PAYMENTS AUSTRALIA PTY LTD, the BSB (marker 2) and the Account number (marker 3). Each detail has a Copy button. Use the full account name: your bank checks it.
  2. Type the Payment reference (marker 4) in your transfer's reference or description field, exactly as shown.
  3. Send the Amount shown below the reference. The transfer is matched to your campaign once it arrives.
  4. Leave the page, or select Return to campaign. Your campaign page shows Waiting for your bank transfer until the money arrives. See "Waiting for your bank transfer".

Include the reference exactly as shown. It's how your transfer is matched to your campaign.

Common questions

How long does it take? Usually 1 to 3 business days, depending on your bank.

Can I find the details again later? Yes. Open your link and select View transfer details on the banner at the top of your campaign page. View full bank transfer instructions opens Stripe's own page with the same details.

Why is the account in Stripe's name? Stripe holds your marketing money for the campaign until each supplier is paid. See Is this payment request genuine?.

Will I get reminders? While a transfer is outstanding, VPA Connect emails you a reminder on days 1, 2 and 3.

Can I change to card or Pay Later? Before you've sent any money, yes: select Change payment method (marker 5) and choose another option. If you've already sent some of the money, don't switch: finish by bank transfer, or contact your agent first.

Can I use these details again for a later payment? Only use the details and reference the page shows for the payment you're making now. If you later approve a change and pay by bank transfer, the page shows the details for that payment.