Agency profile and logo
Updated 1 min read
The Agency panel on your account page shows your agency's details as VPA Connect holds them. To open it, select your name at the top of the sidebar.
| Field | What it is | Can you change it? |
|---|---|---|
| Registered name (marker 1) | Your company's legal name, from ASIC. Used on agreements and invoices | No |
| Trading name (marker 2) | The name your clients know you by. Shown across VPA Connect and in emails | Yes: Admins and the Director |
| Image (marker 3) | Your agency's logo | Yes: Admins and the Director |
| Address | Your business address from registration | No |
| ABN (marker 4) | Your Australian Business Number | No |
| Organisation Role | Your own role at the agency (see Roles and permissions) | No |
Members see the same panel without the buttons.
Change the trading name
- Select Edit beside Trading name. The name becomes editable.
- Type the new name (up to 200 characters, on one line) and select Save. "Trading name updated" appears.
Change the logo
- Select Change beside Image (or Upload if there's no logo yet) and choose a JPEG, PNG or WebP file up to 5MB. "Image uploaded successfully." appears.
- To remove the logo, select Delete. "Image deleted successfully." appears.
Where your logo appears: in the sidebar for all your staff, at the top of the payment page your sellers see, and on the marketing proposal you print or download. VPA Connect's emails always use the VPA Connect logo, not yours.
Correcting the registered name, address or ABN
These come from your registration and the public business registers, so they can't be edited here. If one is wrong, raise it through the help form (see Getting help) and say which detail is wrong and what it should be.