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VPA Connect

Accept an invitation to a supplier team

Updated 2 min read

When an Admin of a supplier business invites you, VPA Connect emails you "VPA Connect: Invitation to join!". Accepting it puts you straight onto that business's team: you don't register a business or set up Stripe.

If you're new to VPA Connect

The invitation page for someone new to VPA Connect: marker 1 on Join Tessaly Styling and the role, marker 2 on the terms, which must be scrolled to the end, marker 3 on Next, and marker 4 on Already have an existing account?
Open full size: The invitation page for someone new to VPA Connect: marker 1 on Join Tessaly Styling and the role, marker 2 on the terms, which must be scrolled to the end, marker 3 on Next, and marker 4 on Already have an existing account? (opens in a new tab)
  1. In the email, select Accept Invite. A page opens headed Join and the business's name, saying whether you'll be an admin or a member.
  2. Read the terms and scroll to the end of the document. The message "Please scroll to the bottom to continue" disappears.
  3. Select Next. Your details opens.
The Your details step of the invitation: markers 1 and 2 on First Name and Last Name, filled in from the invitation, marker 3 on the email address the account will use, and marker 4 on Next.
Open full size: The Your details step of the invitation: markers 1 and 2 on First Name and Last Name, filled in from the invitation, marker 3 on the email address the account will use, and marker 4 on Next. (opens in a new tab)
  1. Check your first name.
  2. Check your last name. Both are filled in from the invitation; correct them if needed.
  3. Your account uses the address the invitation was sent to. You can't change it here: if it's wrong, ask the Admin to correct the invitation.
  4. Select Next. Check your inbox opens, and VPA Connect emails you a 6-digit code.

Type the code into the six boxes. Your Outstanding Services page opens: you're on the team, and you see the business's jobs.

You only see this sign-up if the invited email has no VPA Connect login. An invitation can only be accepted with the email it was sent to, so Already have an existing account? won't add it to a login you have under another email. To use that login, ask the Admin to send the invitation to that email instead.

If you already use VPA Connect

  1. In the email, select Accept Invite. If you're signed out, the login page opens with your email filled in.
  2. Sign in with the 6-digit code. The invitation opens again, headed Join and the business's name.
  3. Select Accept invitation. The business's dashboard opens.

Your other businesses or agencies aren't affected: switch between them with the account switcher at the top of the sidebar. If you see "Invitation accepted. You have joined … Choose it in the account switcher to start working there.", select Continue, then choose the business in the account switcher.

"This invitation is for …" means you're signed in with a different email from the one invited. Select Sign out, then sign in with the invited email.

The invitation doesn't work

You seeWhat it means
This invitation has expiredInvitations stop working after 30 days. Ask the Admin to resend it; the new email has a fresh link
This invitation has been cancelledThe Admin cancelled it. Ask them to send a new one if you still need access
Please open this invitation from your emailUse the link in the most recent invitation email. A resent invitation replaces the earlier link